http://www.bridgefront.info By BridgeFront Thu, 02 Feb 2012 17:01:28 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 http://www.bridgefront.info/2011/08/10/4-steps-to-handling-the-irate-customer/ http://www.bridgefront.info/2011/08/10/4-steps-to-handling-the-irate-customer/#comments Wed, 10 Aug 2011 22:18:34 +0000 Kent Lane http://www.bridgefront.info/?p=510 http://www.bridgefront.info/2011/08/10/4-steps-to-handling-the-irate-customer/feed/ 25 http://www.bridgefront.info/2011/06/14/the-telephone-game-is-not-the-way-to-educate-staff/ http://www.bridgefront.info/2011/06/14/the-telephone-game-is-not-the-way-to-educate-staff/#comments Wed, 15 Jun 2011 00:22:38 +0000 Lorraine Schnelle http://www.bridgefront.info/?p=447 http://www.bridgefront.info/2011/06/14/the-telephone-game-is-not-the-way-to-educate-staff/feed/ 0 http://www.bridgefront.info/2011/06/01/new-research-suggests-revenue-cycle-plays-vital-role-in-patient-experience/ http://www.bridgefront.info/2011/06/01/new-research-suggests-revenue-cycle-plays-vital-role-in-patient-experience/#comments Wed, 01 Jun 2011 21:57:05 +0000 Lorraine Schnelle http://www.bridgefront.info/?p=424 http://www.bridgefront.info/2011/06/01/new-research-suggests-revenue-cycle-plays-vital-role-in-patient-experience/feed/ 3 http://www.bridgefront.info/2011/05/25/break-the-mold-with-stellar-customer-service/ http://www.bridgefront.info/2011/05/25/break-the-mold-with-stellar-customer-service/#comments Wed, 25 May 2011 19:17:13 +0000 Kent Lane http://www.bridgefront.info/?p=411 http://www.bridgefront.info/2011/05/25/break-the-mold-with-stellar-customer-service/feed/ 8 http://www.bridgefront.info/2011/05/18/no-problem-is-apparently-a-big-problem/ http://www.bridgefront.info/2011/05/18/no-problem-is-apparently-a-big-problem/#comments Wed, 18 May 2011 19:10:18 +0000 Nancy Friedman http://www.bridgefront.info/?p=396 http://www.bridgefront.info/2011/05/18/no-problem-is-apparently-a-big-problem/feed/ 8 http://www.bridgefront.info/2011/03/14/how-to-be-business-friendly/ http://www.bridgefront.info/2011/03/14/how-to-be-business-friendly/#comments Mon, 14 Mar 2011 22:53:02 +0000 Nancy Friedman http://www.bridgefront.info/?p=371 http://www.bridgefront.info/2011/03/14/how-to-be-business-friendly/feed/ 9 http://www.bridgefront.info/2011/02/16/five-unforgivable-customer-service-mistakes/ http://www.bridgefront.info/2011/02/16/five-unforgivable-customer-service-mistakes/#comments Wed, 16 Feb 2011 20:10:34 +0000 Nancy Friedman http://www.bridgefront.info/?p=365 http://www.bridgefront.info/2011/02/16/five-unforgivable-customer-service-mistakes/feed/ 21 http://www.bridgefront.info/2011/01/18/a-short-course-on-the-art-of-apologizing/ http://www.bridgefront.info/2011/01/18/a-short-course-on-the-art-of-apologizing/#comments Tue, 18 Jan 2011 17:50:28 +0000 Kent Lane http://www.bridgefront.info/?p=357 http://www.bridgefront.info/2011/01/18/a-short-course-on-the-art-of-apologizing/feed/ 11 http://www.bridgefront.info/2010/09/02/customerservice/ http://www.bridgefront.info/2010/09/02/customerservice/#comments Thu, 02 Sep 2010 17:23:05 +0000 Kent Lane http://www.bridgefront.info/?p=312 http://www.bridgefront.info/2010/09/02/customerservice/feed/ 25 http://www.bridgefront.info/2010/06/08/financial-effects-of-bad-customer-service/ http://www.bridgefront.info/2010/06/08/financial-effects-of-bad-customer-service/#comments Tue, 08 Jun 2010 21:21:12 +0000 Kent Lane http://www.bridgefront.info/?p=296 http://www.bridgefront.info/2010/06/08/financial-effects-of-bad-customer-service/feed/ 14